.ticket-professional-followup form{display:grid;gap:12px;margin-top:16px;padding-top:16px;border-top:1px solid var(--line)}.ticket-professional-followup label{display:grid;gap:6px;font-size:10px;font-weight:700}.ticket-professional-followup textarea{min-height:90px}.ticket-activity-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.ticket-update-item small{display:block;margin-top:5px;color:var(--muted)}@media(max-width:720px){.ticket-activity-fields{grid-template-columns:1fr}}
.ticket-status-control{margin-bottom:14px;padding:12px;border-radius:10px;background:#eef6ff}.ticket-status-control label{display:flex;align-items:center;justify-content:space-between;gap:12px;font-weight:800}
.security-list{display:grid;gap:10px}.security-list article{display:flex;align-items:center;gap:14px;padding:14px;border:1px solid var(--line);border-radius:12px}.security-list article>div{display:grid;gap:3px;flex:1}.security-list span,.security-list small{color:var(--muted)}
.status.nuevo{color:#e09518}.status.en-proceso{color:#8b5cf6}.status.esperando-cliente{color:#d97706}.status.resuelto{color:#16845b}